Terms & Conditions

Zenith Workz ("we", "us", "our") provides bid writing, tender support, CQC and care compliance consultancy, and business automation services to UK organisations. You can contact us at info@zenithworkz.co.uk or +44 7400 703228.

By engaging Zenith Workz, requesting a quote, or accepting a proposal, you agree to be bound by these terms. If you do not agree, please do not use our services.

The scope, deliverables, fees and timelines for each engagement will be set out in a written proposal, statement of work, or order confirmation. Anything not expressly included is considered out of scope and may be quoted separately.

• Provide accurate, complete and timely information, documents and access required to deliver the work.
• Nominate a single point of contact authorised to approve drafts and decisions.
• Respond to requests for input within agreed turnaround times so deadlines can be met.
• Ensure information shared with us is lawful, accurate, and that you have the right to share it.

Fees are quoted in GBP and are exclusive of VAT unless stated. Unless agreed otherwise, a 50% deposit is payable before work begins, with the balance due on delivery. Invoices are payable within 14 days. Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

We work to maximise the quality and competitiveness of every submission, but we cannot guarantee that a tender will be won, that a framework application will be successful, or that a regulator (including the CQC) will approve any registration. Decisions rest with the buyer or regulator.

We treat all client information as confidential and will not disclose it to third parties except where required to deliver the engagement or by law. On request, a mutual NDA can be signed before work begins.

On full payment of all fees, you receive a non-exclusive licence to use the deliverables produced for your engagement for your internal business purposes. We retain ownership of our underlying templates, frameworks, methodologies, and pre-existing materials.

Either party may terminate an engagement in writing. If you cancel after work has started, fees are payable for all work performed up to the cancellation date, plus any non-refundable third-party costs already committed.

Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Subject to that, our total aggregate liability for any engagement is limited to the fees paid by you to Zenith Workz for that engagement in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including loss of profit, contracts, or opportunity.

We process personal data in line with the UK GDPR and the Data Protection Act 2018. Personal data shared with us is used solely to deliver the engagement and is retained only as long as necessary.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

We may update these terms from time to time. The latest version will always be available on this page.